Shipping & Returns

SHIPPING POLICY

All orders are shipped within 3-4 business days of receiving confirm payments.
Once the product is shipped the dispatched details will be sent to you via email.

If, for any reason, you are not satisfied with your product, you may raise a return request within 30 days of delivery by following the below steps:
You can either call us on +1 929 262 3890 or email us on truefansfinejewelry@renaissanceglobal.com
We will send you the return shipping labels on your registered email address
Ship the item back to us in original condition with all the tags and packaging the product was shipped in
Once the product is received, we will initiate the refund or exchange within 7 business days
In case of refund, the amount will be processed to your original mode of payment within 14 days from the date the return is received
After 30 days, all sales are final.
Customized and personalized products are considered final sale and are not eligible for return or exchange. For rings, please ensure you select the correct size before placing your order.

Please contact our customer care at +1 929 262 3890 or truefansfinejewelry@renaissanceglobal.com for any further enquiries.