FAQ'S

True Fans Fine Jewelry is a sign of being a true NFL fan, officially licensed by the National Football League and the NFL Players Association. It’s bold enough for game day and polished enough for date night. Wear it to show your love of the game.

Your True Fans Fine Jewelry will be shipped 3-4 days after receiving confirmed payment. Wear it to support your team next game day!

We’re proud to offer free shipping and free returns on every order to the United States. All deliveries require a signature for delivery.

Not at this time. You know that this is real American football, not soccer, right?

We collect sales tax when required by law, including in New York. Sales tax is collected automatically in the shopping cart as required.

If, for any reason, you are not satisfied with your product, you may raise a return request within 30 days of delivery. To initiate your return, you can either call us at +1 929 262 3890 or email us at truefansfinejewelry@renaissanceglobal.com. We will send the free return shipping labels to your registered email address. Ship the item back to us in original condition with all the tags and packaging the product was shipped in. Once the product is received, we will initiate the refund or exchange within 7 business days. In case of refund, the amount will be processed to your original mode of payment within 14 days from the date the return is received. After 30 days, all sales are final. All engraved or customized products are final sale.

We offer complimentary shipping for any item that you’d like to exchange. Call us at +1 929 262 3890 or email us at truefansfinejewelry@renaissanceglobal.com and we will email you a return shipping label. Returns are accepted for exchange in the U.S. if returned in sellable condition within 30 days. Some exclusions may apply.

We accept Visa, MasterCard and American Express. You can also checkout by using PayPal.

If you would like to change or cancel an order please Call us at +1 929 262 3890 or email us at truefansfinejewelry@renaissanceglobal.com. We will accommodate order changes to the extent possible prior to shipping confirmation. If your order has already shipped, please contact us to set up a return once you have received the shipment.

Of course! Simply call us at +1 929 262 3890 or email us at truefansfinejewelry@renaissanceglobal.com with the purchaser name and order number to request a return label.

True Fans Fine Jewelry is created with authentic mined diamonds, gold silver and fine enamel. They are designed to be worn a lifetime and passed down to the next generation. Wipe your True Fans Fine Jewelry clean with a soft lint-free cloth. You can also soak your True Fans Fine Jewelry in a bowl of warm water with a few drops of mild dish soap. Use a soft brush behind the gems where dust can collect. Air dry on a soft lint-free cloth.

True Fans Fine Jewelry is crafted to last generations and is backed by a one-year warranty.

We offer interest-free installment payment options by Affirm to make it easy to purchase True Fans Fine Jewelry to support your favorite team.

All prices are final, and we do not price match. Since we base our prices on the current prices of metals and gems, which fluctuate, our prices do too.

We’re constantly creating new designs featuring your favorite teams. Email us at truefansfinejewelry@renaissanceglobal.com and let us know which team or style you want to see featured in our next designs.